Shipping policy

Shipping Policy

Last updated: 02/02/2026

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order.
Once your order has been processed, it will be handed off to the shipping carrier.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We appreciate your patience during these times.

🚚 Shipping Locations

We currently ship only within the United States.
All orders are shipped from warehouses located in the USA.

⏱️ Shipping Time

Estimated delivery time is 3–7 business days after your order has been processed.

Please note:

• Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

• We are not responsible for delays caused by the shipping carrier.

💲 Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
We may offer free shipping promotions from time to time.

📬 Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to update.

🏠 Incorrect Address

Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier.
If you believe your package is lost, please contact the carrier directly or reach out to our support team for assistance.

📞 Contact Us

If you have any questions about shipping, please contact us at:

Email: contact@pawsangel.store